Returns and Exchanges
To be eligible for a refund, you must initiate the refund before The Aviary Cocktail Book (the “Book”) is shipped. One the Book is shipped, the Book is nonreturnable. To initiate a refund, you must forward your order confirmation to firstname.lastname@example.org with “The Aviary Cocktail Book - Refund” in the subject line. If your refund is approved, then it will be processed, and a credit will be applied to your credit card or original method of payment. Please contact us at email@example.com regarding any late or missing refunds.
To be eligible for an exchange, your item must have been defective or damaged during shipping. To initiate an exchange, you must forward your order confirmation to firstname.lastname@example.org with “The Aviary Cocktail Book - Exchange” in the subject line.
To exchange your Book, mail it to: Aviary, Attention: The Aviary Cocktail Book, 955 W Fulton Market, Chicago, Illinois US 60607.
You will be responsible for paying for your own shipping costs for exchanging your Book. Shipping costs are non-refundable. We recommend that you use a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your exchanged Book, and we are not responsible for any exchanged Books in the mail.